Sourcing standards
Publish the store’s real sourcing standards without implying an official brand relationship that has not been confirmed.
Product confidence01 02 03 04
Authenticity & condition
A clear framework for how BRANDSSLAB communicates sourcing, checks and support. Final factual claims should be reviewed by the store owner before launch.
Product verification
Document the checks the team actually performs for construction, hardware, labels, packaging and condition.
Condition & packaging
Explain how items are checked, prepared and packed before dispatch.
Customer support
Give customers a clear route to report a concern and include the order number and product details.
Something does not look right?
Contact client service with your order number and photos so the store team can review the concern.
Contact client service